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Beware of fake Cloud Dental Software – Draw the Impostors out!

Have you seen a fake apple iPhone? Imitation iPhone’s looks real until you use it and find , its function  is nowhere near a real iPhone. 

Why bring this up? Recently, many legacy dental practice management vendors have started hosting their existing antiquated software using legacy products like Citrix, and tricking customers that they are receiving a "cloud solution". Analogous to the fake iPhone, these antiquated cloud hosted practice management systems fall short in user experience and accessibility compared to  true cloud based systems.

Topics: HIPAA Cloud Dental Software

A modest 3% improvement in patient attrition rate can increase a dental practice value by $100K

Do you know your practice's patient attrition rate? As per industry experts, on an average, dental practice has more than 20% patient attrition yearly - one of the highest in healthcare. There are many reasons for having such a high attrition rate, like competition on cost of treatment, number of dentists in a small area and lack of distinction in  services.

Topics: Patient Communicaiton Cloud Dental Software Patient Retention Patient Loyalty

$5 Dollar Starbucks Latte For A Dental Practice

Have you ever wondered why a person pays $5 dollar for a cup of coffee that only costs less than 25¢ to make? The price we pay is premium of receiving CUSTOMER EXPERIENCE in purchasing and consuming a coffee. What does it mean? Can your dental practice benefit from it?

Topics: Patient Communicaiton Cloud Dental Software Patient Retention Patient Loyalty

Top 3 Benefits of Moving to Cloud-Based Dental Software

According to a 2014 survey by HIMSS Analytics, 86% of healthcare organizations say they’re already using cloud services, and 67% say they’re using cloud-based applications.

The report indicates the three most common uses of cloud technology are:

  • Hosting of clinical applications and data
  • Backup and data recovery
  • Health information exchange

Buy why should you switch to the cloud? Why not install something on your own server and manage it in-house? 

Topics: Cloud Dental Software

Is Cloud-Based Practice Management System Right for Your Practice?

 

You probably already use cloud-based technology for banking, bill paying, shopping, communications (email), etc. Medical Practices have moved 40% to cloud from paper and in-house server based technology as per Black Book report.

So then are you ready for cloud-based practice management system?

Topics: HIPAA Cloud Dental Software

Is your new practice ready for cloud dental software?

INTRODUCTION:

In this article, let us review list of pre-requisties for getting on a cloud dental software. We will review internet requirements, scheduling & clinical documentation needs, insurance & claims, patient & online reputation management.

Topics: Cloud Dental Software

Patient Loyalty - What is "Patient Experience" - Part 3

INTRODUCTION:

In previous editions of patient loyalty blogs, we had discussed why patient loyalty is critical for the growth of a dental practice and how various forces work against attaining the optimal patient loyalty. In this blog, I'm going to discuss the "patient experience" a most critical driver to patient loyalty and patient retention.

We had used Life Time Value (LTV) of a patient to show the magnitude of a loss in a practice revenue, which makes patient retention an extremely critical key performance indicator (KPI) for the growth of a new dental practice.

Topics: Dental Marketing Practice Success Dental Patients Cloud Dental Software Patient Loyalty

Patient Loyalty - Why earning loyalty is even more difficult today for a new dental practice (Part 2)

In this series of patient loyalty articles, last time we had discussed why patient loyalty is critical for growth of a dental practice. In this blog, I'm going to discuss the issues making loyalty difficult to attain.

We had used Life Time Value (LTV) of a patient to show the magnitude of a loss in a practice revenue due to patient churn, which makes patient retention extremely critical. Let us dive further deep into issues which work against the patient loyalty. 

Topics: Dental Marketing Dental Patients Cloud Dental Software Patient Communication Patient Loyalty

Patient Loyalty - Foundation To Strong Growth Of A New Dental Practice

The new dental practice often gets caught-up between patient acquisition & paying monthly bills to meet the ends, that they often miss a critical aspect of developing patient relationship for continuing growth of a business, i.e. patient retention. 

Most new dental practices often will ask about features of Cloud Dental EHR and Dental Practice Management Software, however, will ignore the importance of patient relationship and loyalty at the beginning.

In this blog, I'm going to discuss why patient relationship & loyalty are critical for a startup practice and must be measured from the start.

Topics: Dental Marketing Dental Software Cloud Dental Software Patient Communication Patient Retention Patient Loyalty

Why is FREE Cloud Dental EHR Economically Viable?

In this blog, with the help of couple of real-word examples, I will explain why free softwares are economically viable, better for the customers, and even offer better quality compared to their paid counterparts.

Is there a catch behind free cloud based dental software? Really? Are you sure it is free? Is dental software good enough?

The free is not UNCOMMON for a company - it is a much proven business model in many domains including healthcare and so dental shouldn't be any different.

Topics: Cloud Software Dental Practice Management Dental Software