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Why Patient First

Because a comprehensive care continuum goes beyond the four walls of a clinic, far before the pre-visit and continues through the post-visit.

The piecemeal solution of disparate systems like reminders and confirmations, communications, practice management and billing lacks a continuity of care, empathy and engagement.

These legacy methods have been failing both the patient and the provider, which is evident from the escalating cost of patient acquisition, high patient attrition, in addition to evolving consumer dynamics.

Hence, the entire care workflow needs to be redesigned keeping patient at center to deliver quality care and engaging experiences.

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Why patient first
Experience Economy - Dental Patient Care

Experience Economy

Competitive Market & Evolving Consumer Dynamics

There are 13 times more dental practice than Starbucks in the US. Besides, keywords like "dentist near me" or "find dentist" are extremely challenging for organic ranks and competitive for Google Ads.

In such a competitive scenario where dental treatment costs are transparent mostly dictated by the payers, how do you differentiate your dental practice?

Hence, the only "core" differentiation available is the patient (consumer) experience. 

In an internet age, the consumer experience begins with potential customer searching "dentist nearby" blurring the notion that the experience exist only within the four walls of a dental practice.

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Disrupting Legacy Value-Chain Model

tab32 is leading the innovation in patient-first technology to deliver comprehensive and cohesive engaging patient experiences through the entire value-chain of the care continuum.

  • Designed for Patient At Center - Patient First
  • Designed to Deliver Engaging Experience
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Dental Patient At Center

Patient First

"Patient at the Center"  - not an afterthought!

Pre, during and post visit weaving automated proactive and engaging care workflows

Pre-Visit

The patient journey begins far beyond the four walls of a dental practice addressing complex needs of single, group or multiple locations by delivering engaging experiences at first-touch

Pre, during and post dental appointment

During-Visit

The dental practice management platform provides seamless patient-first provider experience, leveraging automation and proprietary workflows while focusing on the practice growth and profitability

Post-Visit

The automated workflows are built keeping care  at the center using smart integrated communications to pro-actively engage patients beyond the immediate visit

Engaging Experience

"Patient First" platform is architected to address today's "Experiential Economy"

Acquire, Engage & Retain using SMART Workflows

Acquire

Never miss an opportunity 

Easy-to-use public web widgets integrated within dental practice's website to book, register, and pay online. 

Aquire engage and retain patient

Engage

Communicate using the most engaging channel

The software uses text messaging within practice management software predominantly to communicate with patients with a 98% open rate besides emails and secured communication

Retain

Stay on top of mind

Automated processes to remind patients of in-progress and incomplete treatments, hygiene recalls, year-end reminders

why patient first -bg

Tab32 is a very strong asset for our Dental practice in terms of operational and patient communications - reminders, appointment confirmation, automated recalls & surveys. Being Cloud software, it has provided me the flexibility to finish off day early sometimes and get back to it later in the evening or week ends, has complete auditing. The User Interface is a total upgrade and intuitive compare with traditional server based age old software.

- Ebony M, Office Manager

Everything you need is built in so you don't have to pay for add ons - patient 2 way communication, text confirmations, e-forms, e-claims, automatic statements, online booking, etc.

- Anna C., Dentist

Cloud based; very flexible and can be adapted to most any situation. Tablets work great. The Hello Patient features are unmatched.

- Lee H., Consultant

Ease of use. The all inclusive nature of the software - appointment reminders, verifications, billing -- it's an all in one experience.

- Janice K., Owner DDS

The software has all the features you will need to manage/ start your business, plus they have great online support to help with your needs.ALL THE FEATURES ON THIS PROGRAM, FOR MY BUSINESS TO SUCCEED.

- MELODY J., RDHAP

Features

Watch a short overview

 Age Of Experiential Economy

Designed For Engaging Patient-first Experiences

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