tab32 Blog

How Much is Patient Loyalty Worth to Your Dental Practice?

When it comes to marketing and patient acquisition, finding out the costs associated and value of each patient is key to each practice. You'll need to drill down in your numbers to find out what each patient is bringing in and how much it cost to get them in the door. The tab32 dashboard makes it easy to access these numbers, but if you haven't started your practice yet, or you're brand new, it's impossible to grasp this data.

What we know, after years of building our cloud-based dental software and working with dentists is that the worth of your patient loyalty (and the effort you needs to put into building that loyalty) cannot be overstated, or underestimated. It is only to your detriment to ignore these key pieces of information. 

Topics: Practice Success Cloud Dental Software Patient Communication Patient Retention Patient Loyalty

Free Technology Ebook Available Now

We know you have a lot of questions when it comes to investing in technology for your practice:

  • Is this the right solution for us?
  • How much will this cost in the long run?
  • Will this make us more productive and profitable?
  • Does technology make *that* much of a difference?
  • What will the staff think?
Topics: Dental Practice Management Cloud Dental Software Patient Communication Startup Costs for Dentists Profitability Practice Efficiency Productivity

Is Your New Practice Ready for Cloud Dental Software?

What does it take for a practice to be ready for cloud-based software? Let's review list of pre-requisites for getting on a cloud dental software. We will review internet requirements, scheduling and clinical documentation needs, insurance and claims, patient and online reputation management.

Topics: Dental Practice Management Cloud Dental Software Patient Communication Startup Costs for Dentists Practice Efficiency

Top 3 Benefits of Moving to Cloud-Based Dental Software

According to a 2014 survey by HIMSS Analytics, 86% of healthcare organizations say they’re already using cloud services, and 67% say they’re using cloud-based applications.

The report indicates the three most common uses of cloud technology are:

  • Hosting of clinical applications and data
  • Backup and data recovery
  • Health information exchange

How does this translate to dental? And what can you anticipate if you're shopping around for software for your new practice? There's a lot to know about cloud-based dental software, and the difference it can make as you launch your new practice.

Topics: Cloud Dental Software

The Promise of the Paperless Dental Office

If you're just starting out with your practice, you're probably not even considering paper charts. But are you thinking about the reality and impact of having a paperless office? When you have the right software, you eliminate the need for paper anywhere in your office. No more forms, mailed bills, or insurance claims. Let's take a closer look:

Topics: Cloud Software Dental Practice Management Dental Software HIPAA

5 Ways to Keep Your Staff on Track

In our last post, we talked about the importance of having a clearly defined mission, vision, and values for your practice. Even if you've been in business for several years, your practice will benefit from this exercise. Practices with an overall vision that is shared by the staff are more successful than those without overarching goals. This is true for any business, dentistry is no different.

But what happens when you share the mission and vision with your staff, but things aren't working? And how can you tell if your practice is straying (minorly or majorly) from these overarching, driving principles? You must be able to identify that your practice is getting off track. Here are a few symptoms:

Topics: Dental Practice Management Practice Success Patient Communicaiton Patient Retention Patient Loyalty Staffing

Staff is the Keystone of Your Dental Practice

The size of your practice doesn't matter when it comes to your staff. They are the keystone of your practice and will be the make it or break it  point  for your success. When it comes to staffing, you can't take anything for granted: from hiring to exit interviews, there's work to do to ensure the people your patients interface with are those who will grow your practice.

How can you ensure your staff carries out your vision for the practice? What are the best ways to empower them to do so? Here's a quick look at each phase of the staffing process and the key takeaways:

Topics: Dental Practice Management Practice Success Patient Communicaiton Patient Retention Patient Loyalty Staffing

Are X-Rays Giving You a Headache?

Let's face it, as much as x-rays have moved past films and physical copies into the digital world, they are still a headache for most practices. You can't live without them, but you still have to figure out how to take them, format them, use them, and store them. And though that doesn't involve file cabinets full of manilla folders anymore, it can still mean servers and IT hassles. 

Topics: Patient Communicaiton Cloud Dental Software Patient Retention Patient Loyalty

3 Ways to Get New Patients - Advanced Marketing Tactics

While you know you have to spend both money and time getting the word out about your practice—but if your basics are in place, what's next? We've covered referrals and reviews, you (hopefully) know the basics about SEO and being found online, plus social media and other basic marketing tactics. Once you've got some systems in place for all of those, you need some ideas for taking your marketing to the next level. Well, we've got a few to share with you. Let's take a look:

Topics: Patient Communicaiton Cloud Dental Software Patient Retention Patient Loyalty

Developing a Patient Review Strategy for Your Dental Practice

You absolutely cannot overlook the importance of reviews in growing your practice. Average attrition in dental practices is right around 20%—the highest in healthcare. You need to do anything and everything you can to not only keep that attrition number low but to constantly bring new patients into the office.

One of the best ways to do that in this digital world is to seek out and leverage patient reviews. However, you can't control the reviews, and you definitely want them to be positive. So the key is to get the right reviews anywhere they're displayed: Yelp, Google, Facebook, and even your website. 

Topics: Patient Communicaiton Cloud Dental Software Patient Retention Patient Loyalty