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How to Get the Most from Your Dental Practice Management Software

Kiltesh Patel
September 8, 2017

When it comes to dental practice software, you know you're making a big decision. The software is not only an investment of money, it's an investment of time and energy by you and your staff. Not to mention, changing systems can turn into a huge, expensive hassle. For these reasons, it's important that you get the most out of the tool you choose. 

Often, dental management software has lots of features that you may not be aware of. Also, you want to research for all critical features in one single system than later discovering that you need another system e.g. patient communication. You can prevent a lot of these situations, here are four ideas how:

  1. Get the most out of your dental practice management softwareFind the right dental software before you buy. Depending on your personality, this can be the fun part or the awful part of choosing a system. You'll need to do research, set up demonstrations, and maybe even do a few trials. This can lead to analysis paralysis—having too many choices and not wanting to choose wrong, or getting so bored with the research that you just pick on to get it over with. Neither of these situations is ideal. Adding to the pressure is the time needed to get this research completed and for you to get started using it. But, if you think about what's at stake and how much time and money you could waste by rushing this phase, hopefully, that will convince you to take your time and make the right choice. If you need help with features to seek click here.
  2. Set it up correctly. Most software offers professional set up. That means a representative from the company help you get the program set up for you and your practice. This is typically an additional fee that you'll pay when you get your system, but it's worth it to have everything set up professionally and for your use. Alternatively, some systems (like tab32) are designed to be simple and intuitive. This means you should be able to set up the software yourself with help from the customer service team if necessary. No additional fees, no time waiting for set up.
  3. Use the resources and training provided. Start with this before setting up, maybe even before you buy. Take a close look at the resources and information provided by the company. This can help you see what kind of company you're working with and understand the software better. This will also help you locate resources if you have questions or issues in the future. Often times there are not only set up guides, but videos, webinars, and more for initial and ongoing training.
  4. Ask for help. Whether you're just getting started or have come upon an issue further down the line, don't let the problem slow you down! Call customer service right away to get your issue resolved right away. You'll save time and money if you ask for help rather than stew or spend hours trying to figure it out on your own. And, since you did all the research in #1, you know the platform you chose came backed with excellent customer service.

There are lots of solutions out there when looking for dental practice management software. When you choose tab32, you're getting an affordable, cloud-based management system. Our platform provides dental EHR, practice management with scheduling, and patient communication—including text messaging! Find out how we can help you streamline your practice and get the most out of your software investment.

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