Have you seen a fake apple iPhone? Imitation iPhone’s looks real until you use it and find , its function is nowhere near a real iPhone.
Why bring this up? Recently, many legacy dental practice management vendors have started hosting their existing antiquated software using legacy products like Citrix, and tricking customers that they are receiving a "cloud solution". Analogous to the fake iPhone, these antiquated cloud hosted practice management systems fall short in user experience and accessibility compared to true cloud based systems.