Using cloud dental software can help you improve operational cost efficiency and deliver a better patient experience. However, not all dental practice management systems (PMS) and electronic health record (EHR) software are created equal. Choosing the right platform is key to optimizing your investment.
Here are some essential features to look for when selecting a dental practice management software:
1. Cloud-based Platform
Many people confuse “cloud-based” with “cloud-hosted” software. It’s important to understand the distinction to make an informed decision. Cloud-based solutions are scalable, flexible, and cost-effective. Thanks to the software-as-a-service (SaaS) model, you can better control your budget and don’t have to worry about ongoing maintenance.
2. Structured Data
In dental EHR, structured data refers to standard terminology and codes used to document patient care. It ensures that information interpretation is consistent across the care delivery process and helps facilitate insurance reimbursement. Use dental practice management software that offers up-to-date CDT codes and the ability to create custom codes.
3. Templates For Clinical and Non-clinical Documentation
Templates help you maintain consistent communication among providers and staff. Your cloud dental software should support templates for various administrative tasks, such as ledger, payment, insurance claims, etc., to reduce errors and delays, minimize communication gaps, and increase operational efficiency.
4. Specialty Charts
Most dental EHR systems offer General, Pediatric, Periodontics, Orthodontics, Endodontics, and Oral Surgery features. Tooth Chart and Perio Chart are two essential functionalities most dentists need and should be part of your dental EHR solution.
5. Secure Patient Communication
Offering a range of patient communication options is crucial to providing a modern dental patient experience. Choose a platform that has secure email and two-way texting for sending automated recare reminders, appointment confirmations and reminders, e-statements, payment links, etc., so your staff can focus on delivering high-quality care.
6. Online Booking
Requiring patients to set up an account and log into your online booking system can deter them from scheduling a visit. Use a PMS that allows you to send a secure link via text or email so patients can book their appointment from anywhere and at any time without jumping through the hoops.
7. Electronic Forms
Manually keying in data from paper forms is time-consuming and error-prone. Instead, use a cloud dental software with an online form feature that integrates with the EHR and billing module to give you the most current and accurate information to help you deliver high-quality care and streamline claim submissions.
8. Dental Images
A PMS that stores dental images in the cloud eliminates the cost of maintaining an in-house server. You can also view these images in real-time from anywhere (e.g., across different practice locations) for more flexibility. tab32's cloud dental image module, X-ray Studio, has an offline mode for capturing images even if you don’t have an internet connection—ideal for mobile practices.
9. Ledger, Payment Posting, Payment Audit, and Reports
Look for a PMS that supports easy payment posting, a user-friendly ledger, and comprehensive reporting. For example, tab32 has over 90 reports and offers a detailed ledger view. Meanwhile, our online payment feature allows patients to settle their invoices digitally so you can streamline your processes while delivering a modern patient experience.
10. Patient Education and Engagement
Your dental practice management platform should offer the features you need to implement an effective patient engagement strategy to improve patient lifetime value and retention rates, for example, by leveraging patient data to send relevant communications. With tab32, you can use online forms to send post-op info and use teledentistry to stay top of mind.
This feature is optional, depending on your practice’s needs. e-prescription features can be expensive, and for dentists who prescribe limited medications, they may not be a profitable investment. However, it’s essential for streamlining workflows and improving the patient experience for specialty practices such as surgery centers.
Set Your Practice Up For Success With the Right Cloud Dental Software
When searching for new dental practice management software, you must prioritize the features most useful for your practice. Look for functionalities that will help you improve cost-efficiency and support your growth.
tab32 is the only dental software that offers a truly cloud-based and complete solution for all your dental practice management needs. Book a free demo to see how our robust features can help you deliver a modern patient experience.
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