Have you thought much about communication between yourself and your dental practice staff? Probably not much, until you have a problem. When it comes to communicating your internal policies and procedures, as well as ensuring your full staff is on the same page when it comes to patients, you need the right tools for the job.
There are a variety of ways for you to communicate with your staff, and for them to reach you. From phone and texting to email and instant messaging, there's no end to the number of tools. However, with all those methods, there's also an increased chance of missed messages, confusion, and crossed wires. This can be inconvenient, but that's not the worst. Mix-ups in communication, particularly when it involves patients, can mean a loss of income when those patients don't return.