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More consumers are demanding self-service features from their service providers -- and it’s no different when it comes to booking dental visits.
In fact, a survey found that 42% of patients prefer to schedule an appointment online instead of doing so by phone. Yet, only 17% of practices offer this option, presenting a great opportunity for you to set your business apart.
Offering online scheduling can make your practice more accessible and help capture opportunities that you’d otherwise miss (e.g., with off-hour booking) if patients have to call your office at specific times to set up appointments.
Also, your staff will be spending much less time on the phone scheduling patient visits so they can be freed up to focus on revenue-generating activities.
In addition, 26% of patients that use online booking choose same-day or next-day appointments. This gives you the opportunity to fill up empty slots on your schedule so you can improve productivity and increase profit with no additional cost.
Here’s how to increase booking and improve the patient experience with an online scheduling system, such as tab32’s HelloPatient platform:
Using the right online booking tool allows you to leverage the latest technologies to improve the patient experience. Here’s what you should consider when choosing the best platform for your practice:
Your online presence is your storefront. It not only makes the first impression but also determines whether a potential patient will schedule her first visit. A seamless online booking experience is the key to increasing patient acquisition and retention.
See how you can get more bookings and manage your patient relationships cost-effectively with our patient-first, all-in-one dental practice management platform here.