tab32 Blog

How to book appointments in your sleep!

When was the last time you made a reservation for dinner or a hotel? Did you call the establishment directly? Did you use an online service like OpenTable or Travelocity? People are increasingly looking to get 24 hour access to your schedule and want to book their appointment even when your office is closed. Chances are they’ll keep looking until they do. Most dental office systems only allow you to leave a message or even worse, ask you to call back later during business hours!!

Topics: Uncategorized

Innovative Ideas abound at Dental Conventions

Living in Southern California has its advantages. One of them is that I’m close to the California Dental Association’s (CDA) bi-annual meetings. The CDA holds two meeting each year. Like every state’s association meetings, these are always great events to refresh, reconnect, and for me, a great way to see what’s new. Last year at the CDA they had almost 100 new products or companies showing for the first time at the CDA meeting in San Francisco. This year at the Anaheim meeting they show 75 new companies! That’s a lot of innovation in just 6 months. If you’ve never been to the CDA they do a really great job highlighting some of the best and brightest in a special area called “cool products”. In case you missed out, here’s a quick rundown of what was new in SF.

Topics: Cloud Software Dental Marketing Dental Practice Management Dental Software Practice Success

What does your online reputation say about you (and what can you do about it)?

Many businesses don’t regularly follow their online reputation. Even fewer do anything to proactively actively manage it. Most new patients hear about you from a personal recommendation or via a web search.  Having a bad online reputation is like having a billboard right outside your office that reads “Lousy care, and terrible customer service provided here”. As more and more patients get online to find their next dentist, online reputation management becomes increasingly important. Do you know what your patients see when they look up your practice? Are poor reviews costing you money? More importantly, what can you do about it?

Topics: Cloud Software Dental Marketing Dental Practice Management Dental Software Practice Success Uncategorized