tab32 Blog

How Much is Patient Loyalty Worth to Your Dental Practice?

When it comes to marketing and patient acquisition, finding out the costs associated and value of each patient is key to each practice. You'll need to drill down in your numbers to find out what each patient is bringing in and how much it cost to get them in the door. The tab32 dashboard makes it easy to access these numbers, but if you haven't started your practice yet, or you're brand new, it's impossible to grasp this data.

What we know, after years of building our cloud-based dental software and working with dentists is that the worth of your patient loyalty (and the effort you needs to put into building that loyalty) cannot be overstated, or underestimated. It is only to your detriment to ignore these key pieces of information. 

Topics: Patient Communication Patient Loyalty Patient Retention Cloud Dental Software Practice Success

Free Technology Ebook Available Now

We know you have a lot of questions when it comes to investing in technology for your practice:

  • Is this the right solution for us?
  • How much will this cost in the long run?
  • Will this make us more productive and profitable?
  • Does technology make *that* much of a difference?
  • What will the staff think?
Topics: Cloud Dental Software Practice Efficiency Patient Communication Startup Costs for Dentists Dental Practice Management Profitability Productivity

Is Your New Practice Ready for Cloud Dental Software?

What does it take for a practice to be ready for cloud-based software? Let's review list of pre-requisites for getting on a cloud dental software. We will review internet requirements, scheduling and clinical documentation needs, insurance and claims, patient and online reputation management.

Topics: Cloud Dental Software Practice Efficiency Patient Communication Startup Costs for Dentists Dental Practice Management

How to Keep Your Office Staff Happy and Productive

When labor costs make up the bulk of your overhead costs, a smart business owner knows that ensuring staff is as effective and productive as possible is the key to practice success. How can you facilitate a productive office staff? Can you keep your overhead costs down while still maintaining an effective, welcoming practice? Yes, you can. Here are a few ideas for keeping your staff happy and productive.

Topics: Dental Software Cloud Dental Software Dental Practice Management Practice Success Patient Communication Patient Retention Productivity Profitability Staffing

Save Time & Improve Patient Experience with eForms

In our last post, we talked about killing your patient portal. These systems don't work for a large swath of the patient population, and they likely aren't worth your time to administrate them.

We understand the purpose and the ultimate goal of these portals. Your staff saves a lot of time when patients can input their own info right to their profile. You don't have to transcribe the handwritten forms, with all the accompanying headache (can you even read their writing?), and directly putting in the information is much more secure. Paper forms are easily copied or stolen. 

Topics: Dental Software Cloud Dental Software Dental Practice Management Practice Success Patient Communication Patient Retention

Why Your Dental Patient Portal is a Waste of Time & Money

As a business owner and a dentist, you want to make your office experience as painless as possible on all fronts. This includes collecting patient information like health history and insurance details, as well as billing. Many dentists use patient portals as a way to try to streamline these parts of their business. The thought is that if a patient can access their information in a portal, they will find things more easily and be more satisfied overall with their experience.

Topics: Dental Software Cloud Dental Software Dental Practice Management Practice Success Patient Communication Patient Retention

Reclaiming "Lost" Revenue with Good Patient Communication

When it comes to building a business, finding revenue wherever you can is what makes it successful. For a dental practice, revenue comes from patients. There are many ways to bring patients into your practice, but keeping them long-term is the most effective way to grow. Regular cleanings, check-ups, and completed treatments plans are key to this long-term relationship. But how do you keep patients coming back to you for their dental needs? And do you have the right dental software to help you do the job?

Topics: Dental Software Cloud Dental Software Dental Practice Management Practice Success Patient Communication Patient Retention

Dental Intra-Office Communication

Have you thought much about communication between yourself and your dental practice staff? Probably not much, until you have a problem. When it comes to communicating your internal policies and procedures, as well as ensuring your full staff is on the same page when it comes to patients, you need the right tools for the job.

There are a variety of ways for you to communicate with your staff, and for them to reach you. From phone and texting to email and instant messaging, there's no end to the number of tools. However, with all those methods, there's also an increased chance of missed messages, confusion, and crossed wires. This can be inconvenient, but that's not the worst. Mix-ups in communication, particularly when it involves patients, can mean a loss of income when those patients don't return

Topics: Dental Software Cloud Dental Software Dental Practice Management Practice Success Patient Communication Intraoffice communication

How to Improve Production, Communication, & Profit in Your New Dental Practice

Opening a new dental practice means learning a lot of new terms, tools, and skills. We know from our clients that graduating from dental school teaches you to be a dentist—but being a business owner is a whole different ball of wax. We want to help ease that transition (do you have our new practice ebook yet?) and give you some helpful information as you get started.

Although they seem like separate issues, all three metrics influence each other. Improvement in production is the sheer amount of work you do and bill for in your practice. Communication is how you stay in touch and talk with your patients both in and outside of your office. And profit, well, that's what you get to take home at the end of the day or reinvest in growing your practice.

Topics: Dental Software Cloud Dental Software cloud based dental software Cloud Software Patient Communication Dental Patients Practice Success Patient Retention Patient Loyalty

5 Ways to Build a Culture of Loyalty in Your Dental Practice

When it comes to building a dental practice, keeping your patients happy is a key piece of the puzzle. We've talked about this before: keeping loyal patients costs you less than constantly acquiring new patients. But that's not the only reason to build patient loyalty. Loyal patients mean a thriving practice full of patients who love you, your staff, and love to send their friends and family to see you. 

How can you work to build a culture of loyalty that brings these patients to you and keeps them with your practice? Let's look at five ways you can build this culture in your own office:

Topics: Profitability Patient Communication Patient Loyalty Patient Retention Practice Success Dental Practice Management